Applications will be processed on a first-come-first-served basis according to the time and date of receipt of a duly completed and valid application by TID¹.  Under normal circumstances, TID will complete the processing of a valid application within 30 clear working days from the date of receipt of the duly completed application accompanied by all necessary documentation².  Applicant enterprises are reminded to ensure that their applications are submitted to TID together with supporting documents as detailed in the Guide to Application.  In the case of an application for final payment, applicant enterprises are reminded to make reference to the notice of the result of their applications for initial payment for any additional information required for its application, as well as the supporting documents required as detailed in the Guide to Application.  Failure to submit supporting documents by applicant enterprises may cause delay in the processing of their applications.  In case any of the required supporting document is not available before the submission deadline (e.g. pending a formal receipt to be issued by an overseas organisation), an applicant enterprise may still submit a duly completed Application Form, and in the case of an application for final payment, an application with reference to the notice of the result of application for initial payment, to TID before the submission deadline, together with an explanation on why a particular document is outstanding and when it will become available.  TID will process the application after the outstanding document is submitted.

In general, TID will notify an applicant enterprise of the result of an application (successful or otherwise) by ordinary post.  Original documents provided by an applicant enterprise will only be returned upon request clearly indicated by the applicant enterprise at the time of application submission.  For a successful application, the applicant enterprise will receive the approved government funding by a crossed cheque bearing the full name of the applicant enterprise.  For first-time successful application for initial payment, the applicant enterprise will also receive a copy of the Funding Agreement signed by TID for record.  For unsuccessful applications, the applicant enterprise will be notified of the result via the “Rejection Notice for Application” issued by TID.

TID reserves at all times the absolute right to review any approved application and adjust the amount of funding support as it deems fit and proper.  In this scenario, TID will duly inform the applicant enterprise, which must refund the government funding to TID either wholly or partially as required.